Shipping policy

Shipping Policy

1. Processing Time:

• Orders are typically processed and shipped within 1-2 business days after payment is confirmed, excluding weekends and holidays.

2. Shipping Methods:

• We offer several shipping options, including standard, expedited, and international shipping. Shipping costs and delivery times may vary depending on your selected method.

3. Shipping Locations:

• We currently ship to the United States and select international destinations. Please check the shipping options during the checkout process for specific countries we serve.

4. Shipping Rates:

• Shipping rates are calculated based on the weight, size, and destination of your order. Rates will be displayed during the checkout process for your convenience.

5. Tracking Information:

• Once your order has been shipped, you will receive a tracking number via email to monitor the status and progress of your shipment.

6. Delivery Time:

• Delivery times may vary depending on the shipping method selected, your location, and other factors. Estimated delivery times are provided during the checkout process for your reference.

7. Customs and Import Taxes:

• For international orders, please note that customers are responsible for any customs or import taxes that may apply. We are not responsible for delays due to customs processes.

8. Lost or Damaged Items:

• We are not responsible for lost or damaged items during shipping. If your order arrives damaged, please contact us with photographs of the damaged items, and we will work with you to resolve the issue.

9. Returns and Refunds:

• For information on our return and refund policy, please refer to our Returns Policy.

10. Contact Information:

• If you have any questions or concerns regarding our shipping policy, please contact our customer support team at info@bushyhead.com